Company description: "Legein is a training organization, producing and animating courses in all categories of customer relationship channels: face-to-face, telephone, chat, messenging, in-apps, online reviews, social media. We are certified with the french government brand Qualiopi. We advise all sizes of companies and carry them through their teams training and evaluation processes. Our founders have been working with the largest french companies for the last 15 years."
Offer Title: Customer relationship counselling and training
Digital Solutions Provided: Digital Customer Relationship
Services Description: "The tourism sector has to deal with a lot of customer relationship issues: e-reputation, after-sale services, pre-sale prospection, complaints, all the contact surfaces between companies and their customers and community. We help companies to better communicate with their clients by providing inter and intra-company training for their customer counsellors teams, personalized to the company needs."
European countries where the company provides its solutions: France, Belgium, Luxembourg