IDiA Cluster organised its second inspirational event on 10 October 2022 in an online format, which gathered 24 participants with potential interest in DIGITOUR project
IDiA Association -Research, Development and Innovation in Aragón has organised this event on “Register as a service provider of the DIGITOUR project”. The event, organised by Cluster IDiA, had the aim to introduce the DIGITOUR project to the different service provider companies that were aware of the DIGITOUR Voucher 1 and Voucher 2 calls and to encourage them to register as DIGITOUR digital solution providers.
Antonio Novo, managing director of Cluster IDiA, introduced the project to the attendees. María Hervás, international Project manager of Cluster IDiA, explained the application process as a provider and the different documentation they should complete to successfully submit their application. She also explained the subsequent process to be selected as a supplier and the benefits it could bring to the companies. Finally, Guillermo Pardo, digitalisation technician of Cluster IDiA, explained the different technological solutions they could offer to the awarded tourism SMEs to invest the funds in them.
Some of the services that could be offered by the providers were discussed:
Website and positioning in tourist environments
- Social networks
- Internal information repository in the cloud
- Online reservation platforms
- Mobile applications for tourism
- Customer Relationship Management (CRM)
- Process management (ERP, PMS…)
- Digital Advertising Management Platform
- Internet of things (IoT)
- Augmented reality
- Virtual reality
At the conclusion of the event, there was a discussion and a question-and-answer session. The meeting was attended by 24 participants with potential interest in supplier registration.