With the introduction of new digital solutions for efficient management, the development of new products and services will improve our market presence. Marketing to target customers correctly is the key to sustainability. Main key elements of the project:
1. Possibility of booking in real time.
2. Possibility of pre-ordering the offered services.
3. Presentation of a tourist product with a gallery and description.
4. Email confirmation of a confirmed reservation.
5. Possible payment with a virtual POS terminal.
6. Easy and fast way to create a customer profile.
7. Submit customer reviews and feedbacks.
The main goal of this project is to create a regional online platform that provides information on selected tourist products, which include both tourist attractions and hotel accommodation in selected SPA hotels and villas. There will also have information about any kind of additional services that may be provided by the hotel or by us as tour operators.
The integration of the online portal will achieve several objectives as following:
– only selected SPA hotels and verified restaurants will be offered.
– the booking process will be facilitated.
– HR will be optimized by reducing the need to maintain more staff in the reservation departments of the hotels. – customer bookings will increase by reducing the booking time, introducing the possibility of paying by CC or DC. – the turnover will increase by offering additional services, as well as by offering different tourist packages.
– the costs of bank fees and commissions will be reduced with the introduction of the possibility of bank transfer and/or the use of a virtual POS terminal.
– paper costs will be reduced by digitizing booking vouchers. In this way, the impact on the environment will be significantly reduced, contributing to the ecological transition through the accelerated application of digital technologies.
With the implementation of the project, a larger market will open up, as it will be possible to display information about the possibilities for all kinds of tourism on both sides of the border and the possibilities offered by the resorts in the region. A single portal, in addition with a high-quality image effect, will also lead to increased sales.