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DIGITOUR PROJECT

Funded through The Executive Agency for Small and Medium-sized Enterprises (EASME), entrusted by the European Commission, under the COSME Programme COS-TOURINN-2020-3-04. DIGITOUR PROJECT brings together SMEs from the tourism sector with providers of innovative, digital, and smart solutions and new technologies. Through open calls and facilitation services, DIGITOUR PROJECT boosts the tourism sector in Europe through digital tools and innovation.

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THE PROJECT

DIGITOUR expects to provide financial and non-financial support to at least 138 enterprises from 12 countries.

Since its start in 2020, tourism was one of the hardest-hit sectors by the Covid-19 outbreak at the global level. Currently, tourism SMEs are facing an acute liquidity crisis, with losses that have reached 85% for hotels, as well as for tour operators and travel agents. To stay afloat and remain competitive in the coming years, SMEs need support to adapt to the new challenges and to find novel solutions for efficient and sustainable management, the development of new products and services is a key to sustainability, and the marketing and promotion of their offer towards the needs of target customers. Digital tools and technologies could help SMEs in this endeavor; however, the level of skills and knowledge of such tools is not equally distributed among European SMEs and even within the tourism ecosystems. During its 26 months of lifetime, the DIGITOUR project will create an innovation-friendly and inclusive environment to build-up and skill-up European tourism SMEs to be ready to integrate innovative digital tools in line with their specific needs and to develop novel offers and business models with the support of experts.

VOUCHERS

DIGITOUR project will support tourism SMEs through two types of vouchers, targeting different levels of digital maturity.

  • The Up-skilling and Capacity Building Voucher is targeting individual SMEs willing to increase their skills and knowledge of digital tools and technologies to foster their competitiveness and scale-up. The aim is to improve digital skills and capacities of tourism SMEs and increase their knowledge of digital tools and technologies through training and individual advisory support.
  • The Collaboration Innovation Voucher is targeting groups of SMEs wishing to cooperate on innovative projects at the national or transnational level. The aim is to boost innovative ideas for digital solutions by SMEs to improve their offer of products and services and their management, marketing, and promotion in novel and sustainable ways, adapting to the new challenges of the tourism sector, and to foster cross- sectoral and cross-border partnerships among tourism sector SMEs and stakeholders, and providers of innovative, digital, and smart solutions and new technologies. Through this voucher, transnational cooperative projects among SMEs will be encouraged.
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CALL FOR PROPOSALS

LAUNCH

Launch a Call for proposals for tourism SMEs with a common methodology and common criteria to provide the same opportunities to all countries.
Launch a Call for proposals for tourism SMEs with a common methodology and common criteria to provide the same opportunities to all countries.

FOSTER COOPERATION

Foster cooperation among tourism SMEs and also between tourism SMEs and digital technology service providers at the territorial and cross-border level
Foster cooperation among tourism SMEs and also between tourism SMEs and digital technology service providers at the territorial and cross-border level

EVALUATION

Evaluation of proposals and selection of SMEs
Evaluation of proposals and selection of SMEs

FINANCIAL SUPPORT

Following the selection process, SMEs will be awarded and will be supported financially through the vouchers.
Following the selection process, SMEs will be awarded and will be supported financially through the vouchers.

MANAGEMENT

Administrative and financial management of the approved projects.
Administrative and financial management of the approved projects.

EVENTS

To achieve the highest number of tourism SMEs, two information and inspiration events will precede the Call for Proposals in each participating country.
To achieve the highest number of tourism SMEs, two information and inspiration events will precede the Call for Proposals in each participating country.

NETWORKING

Foster networking at the European level by offering SMEs access to international collaboration platforms and networks
Foster networking at the European level by offering SMEs access to international collaboration platforms and networks

MENTORING SUPPORT

Provide ongoing mentoring support and tutoring to participating tourism SMEs, including technical support to incubation, acceleration and scaling-up and monitor the impact of the project on their activities.
Provide ongoing mentoring support and tutoring to participating tourism SMEs, including technical support to incubation, acceleration and scaling-up and monitor the impact of the project on their activities.

CALL FOR PROPOSALS

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  • Launch

    Launch

    Launch a Call for proposals for tourism SMEs with a common methodology and common criteria to provide the same opportunities to all countries, but at the same time tailor activities to the local tourism and the specific needs of tourism SMEs, by undertaking an assessment of the regional contexts involved and of the tourism sector SMEs in the countries involved.

  • Foster cooperation

    Foster cooperation among tourism SMEs and also between tourism SMEs and digital technology service providers at the territorial and cross-border level throughout the project, through events and also through the establishment of a B2B platform to facilitate matchmaking and peer-learning.

  • Mentoring support

    Provide ongoing mentoring support and tutoring to participating tourism SMEs, including technical support to incubation, acceleration and scaling-up and monitor the impact of the project on their activities.

  • Financial support

    Following the selection process, SMEs will be awarded and will be supported financially through the vouchers.

  • NETWORKING

    Foster networking at the European level by offering SMEs access to international collaboration platforms and networks (the Enterprise Europe Network, the European cluster collaboration platform, and specific regional and national networks dedicated to innovation in tourism)

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